Guide · Background and vetting

How do you lawfully verify someone's employment?

Short answer

Lawfully, there are four routes: ask the employer directly, use a payroll verification service with the person's consent, research public filings and licensing, or document it through observation. What is not lawful is calling under a false identity, which is pretexting. In litigation, a subpoena reaches what none of these can.

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Background and vetting

Four lawful routes, and the one that gets people in trouble

Route 1
Direct verification with the employer, usually limited to dates and title
Route 2
Payroll verification services, which require the subject's consent
Route 3
Public records: licensing, corporate filings, court records, public profiles
Route 4
Field observation, which documents attendance rather than payroll
Not lawful
Calling the employer under a false identity, or posing as a lender
In litigation
A subpoena to the employer reaches payroll records directly

Employment verification comes up in two very different contexts: routine confirmation where the subject knows and consents, and contested situations where they would rather you did not find out — a support case, a judgment collection, a comp claim with suspected unreported work. The lawful methods differ considerably between the two.

What does direct verification get you?

Usually less than people expect. Most employers, and particularly larger ones with HR policies, confirm only dates of employment and job title. Many route all verification to a third-party service. Salary is frequently withheld as policy, and an employer is under no general obligation to tell you anything at all. This route works well for confirming a claim someone has made, and poorly for investigating one they are hiding.

When can payroll databases be used?

Commercial payroll verification services hold employment and income data contributed by employers, and they are the backbone of mortgage and tenancy verification. Access is tied to a permissible purpose and ordinarily to the subject's consent. If you are verifying someone who has applied to you for something and has signed an authorization, this is usually the fastest accurate route. If you are investigating someone who has not consented, it is not available to you.

What do public records show?

  • Professional licensing — nurses, contractors, agents, brokers and many trades are listed with a current status and often an employer
  • Corporate filings — officers, registered agents and members of entities, which frequently reveals self-employment someone has not disclosed
  • Court records — employment is often stated in filings, affidavits and judgments
  • Public professional profiles and company websites — self-reported but frequently accurate and useful as a lead
  • UCC filings and business licences — evidence of a business operating

What does observation establish?

Attendance, not payroll. Surveillance can document that a person attends a location during working hours, performs work there, wears a uniform, operates a marked vehicle or is present consistently over a period. In a support case or an unreported-work comp claim, that pattern is often the practical proof available, because the employment is deliberately off the books and no database will hold it. It establishes that work is occurring; establishing what is paid usually requires process.

What crosses the line?

Calling the employer and claiming to be a lender, a landlord, a government agency or the subject themselves. That is pretexting, and it is unlawful. It also produces information you cannot safely use: the method is discoverable, and it turns a case about someone's concealed income into a case about your conduct. Anyone offering to 'confirm employment and income' on an uncooperative subject without a subpoena should be assumed to be describing this.

What is the strongest route in litigation?

A subpoena to the employer, issued by counsel in a pending matter. It reaches actual payroll records — wages, hours, and the documentation behind them — which none of the lawful investigative routes can produce. The investigative work is what makes the subpoena possible: it identifies which employer to serve. In a support or collection matter, the sequence is usually observation to establish where someone works, then a subpoena to establish what they earn.

  • 15 U.S.C. § 6821 prohibits obtaining customer information of a financial institution by false pretenses; analogous fraud and impersonation exposure applies to pretexting an employer.
  • Reports used for employment, tenancy or credit decisions are governed by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq.
  • Third-party employment records are reachable by subpoena issued in a pending action under the Tennessee Rules of Civil Procedure.
Commonly believed, and wrong

What people assume about verifying employment

The first is the request investigators hear most, and refuse most.

An investigator can just call and find out what he earns.

Not without a false pretence, which is unlawful. Income on an uncooperative subject generally requires a subpoena.

If they are paid in cash there is nothing to find.

Observation establishes the work, corporate filings often establish the business, and a subpoena can follow once you know where to send it.

Employers have to confirm employment if asked.

They do not. Most confirm dates and title at most, and many route everything to a third-party service.

I can run their employment through a database like a landlord does.

Those services require a permissible purpose and normally the subject's consent. Investigating someone is not one.

What to do with this

Depending on why you need it

The consenting case and the contested case take different routes.

  • If the subject has applied to you, get written consent and use a compliant service
  • If the purpose is hiring or tenancy, follow the FCRA route rather than an investigative one
  • For a contested matter, start with licensing and corporate filings to find the employer
  • Use observation to document attendance and the nature of the work
  • Then have counsel subpoena the employer for payroll records
  • Refuse any provider who offers to confirm income by calling under a false identity

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Guide last reviewed by Watchtower Investigations, a licensed Tennessee private investigation agency and part of Delator Group. This guide is general information about Tennessee law and practice, not legal advice; for advice about your situation, speak with a Tennessee attorney. Back to top ↑